Please note that due to the current situation linked to the COVID-19 pandemic, shipping might take a bit longer than expected. We are doing our best to ship our online orders as soon as possible. Please allow 5 to 7 working days for your order to be processed and shipped.



* Ground shipping -FREE



* When placing your order, please make sure that all the details concerning the billing and shipping addresses are correct, as we are unable to redirect the packages once the courier has processed an order.

*Please note that once an order is dispatched the delivery address cannot be changed.

*All deliveries require a signature and we do not ship to P.O. boxes or forwarding address.

*Every order will require signature of receipt and this signature will signify successful delivery and fulfillment. Once your item has been delivered and signed for, the responsibility of these goods passes to you.

*AlekSandraD is not liable for lost or missing orders that have been signed for, for example at an office address that has been provided for delivery.



When your order has been shipped, you will receive and e-mail confirmation containing your delivery tracking number. All of our delivery windows are estimates only and once the courier has collected the item, we cannot guarantee delivery dates. Please note that in certain delivery areas, only a limited range of delivery services are available. We will endeavor to dispatch your order as quickly as possible, but we cannot be held responsible for delays as a result of remote delivery locations or weather conditions.